Frequently asked questions

Common questions about how Buyer's Brief works. If you don't see yours here, just ask when you submit your brief.

Do you help with new and used vehicles?+

Yes. The intake form lets you specify new, used, or no preference, and I'll research accordingly.

Where is the service available?+

I'm based in Jacksonville, FL — but I'm not limited to local inventory. I can source and negotiate vehicles from out-of-state dealers as part of your brief.

What about test drives, inspections, or shipping for out-of-area vehicles?+

For an out-of-area vehicle, I'll help coordinate the process based on the vehicle and your location. That may include arranging an independent pre-purchase inspection, reviewing available condition reports, coordinating shipping quotes, or helping you plan an in-person test drive. Any third-party inspection, travel, or shipping costs will be disclosed to you and paid directly by you. I'll never recommend purchasing an out-of-area vehicle without giving you a clear picture of the available inspection options and risks.

Can you help with a trade-in?+

Yes. The intake form includes a full trade-in section — vehicle details, condition, and photos including your VIN and odometer — so I can factor trade-in value into the negotiation.

Do you arrange financing?+

I can help you compare financing options and coordinate the closing process, so it moves as smoothly as possible. You still complete and sign all financing paperwork directly with your lender or the dealer.

Can I use my own lender?+

Yes. You're free to arrange your own financing — I don't sign any financing or purchase paperwork on your behalf. You work directly with your lender or the dealer on that side of the deal.

What if none of the first options are right?+

I'll keep researching at no additional cost. The initial brief is free either way, and there's no charge until you approve a fee for a specific vehicle — so if the first round isn't right, we just go again.

What happens if a vehicle sells before I decide?+

No cost to you. I'll go back and source updated options — that's part of the process, not something you're charged extra for.

What if I back out after negotiations have already started?+

No fee is due, even if negotiations are already underway. If you decide not to move forward, that time is on me — you're never charged unless the purchase actually closes.

When do I pay?+

Research and your initial brief are always free. You pay only after you select a vehicle, approve my quoted fee in writing, and the purchase closes. If a deal doesn't close, no fee is due.

Do dealers pay or compensate you?+

No. My fee comes from you, the client, only. I don't accept payment or compensation from dealers, which is what keeps my research and negotiation honest and on your side.

Are you a dealership?+

No. I act as a buyer's agent — I locate and negotiate vehicles on your behalf and never buy, sell, hold, or take title to any vehicle myself.

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